Business Continuity Plan Summary
Monness, Crespi, Hardt & Co., Inc.’s (“MCH”) policy regarding any Significant Business Disruption (SBD) is to respond first and foremost by safeguarding our employees’ lives. We will then make an operational assessment to quickly recover and resume operations, protect all of the firm’s books and records, and allow our customers to transact business.
Office Location: Our offices are located at 767 Third Ave. 16th Fl New York, NY 10017 our Main Telephone number is 212-838-7575. The direct Trading line is 212-751-7900. We engage in order taking at this location.
Significant Business Disruptions (SBDs)
Our plan anticipates two kinds of SBDs, internal and external.
Internal SBD’s affect only our firm’s ability to communicate and do business, such as a fire in our building.
Alternative Physical Location(s) of Employees
In the event of an SBD, we will move our staff from affected offices to the closest of our unaffected office locations at Atlantic Beach and Garden City New York locations Other key numbers as listed above are 917-882-3700 and 516-316-5481.
Customers’ Access to Funds and Securities
MCH does not maintain custody of customers’ funds or securities. They are maintained at RBC Clearing & Custody www.rbcclearingandcustody.com. If during a SBD, MCH telephone service is available, our registered persons will take customer orders or instructions from our locations listed as usual, and if our Web access is available, our firm will post on our Web site https://mchny.com that customers may access their funds and securities by contacting Karen Ferguson-Moran at our main number or at emergency contact numbers listed above or any alternatives as necessary. However, if our firm cannot be reached for any substantial time period, customers will be able to call the client service team at RBC Clearing & Custody directly for assistance. The firm will make this information available to customers if there is a Significant Business Interruption.
A more complete plan can be obtained by calling Karen Ferguson-Moran at MCH 212-838-7575
767 3rd Avenue New York, NY 10017